MacKeeper a keeper?

February 1st, 2012

Last spring there was a well documented scam called MacDefender or MacGuard. This turned out to be a trojan virus that thousands of Mac user’s got tricked into downloading. It was a big enough epidemic that Apple issued a Security Update on May 31, 2011 specifically to help remove and protect against such a threat.

That said, I am particularly cautious when I see all these “MacKeeper” pop-up ads online. I know some of you have purchased and installed MacKeeper and probably feel it is working fine and not a threat in any way.

I have seen a couple computers come in where the customer has installed MacKeeper to “speed up” the Mac, however it actually seemed to slow it down. One thing I noticed was you could open Activity Monitor and the MacKeeper process would not “quit” or even allow a “force quit”.

I also “Googled” MacKeeper and have found many articles and blogs where there seems to be very mixed feedback. However, the fact there is as much (if not more) negative feedback and warnings concern me enough that I personally would keep looking for a different product and not take a chance on MacKeeper.

It currently is available in Apple’s “App Store” listed as “911 Bundle”.  Just because a program is listed in the App Store does not necessarily mean that it has Apple’s stamp of approval. Currently it has only a 2 of 5 star rating from Customer Ratings… this would seem to be another flag.

Here is a link to an article that does not pull any punches in criticizing MacKeeper and even offers step-by-step instructions on how to remove it from your system.

http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/

So the jury is out… is MacKeeper a keeper or just a bad product?

-roger

Holiday Savings on RAM Upgrades!

November 15th, 2011

Have your computer running faster & more efficiently for all those holiday projects.

Unibody MacBook & MacBook Pro or iMac or Mac Mini (2008-2011)
4GB Kit – $69 or 8GB Kit – $129
MacBook or Aluminum MacBook Pro or iMac or Mac Mini (Intel, 2006-2008)
2GB Kit – $69 or 4GB Kit – $119

iMac G5 or PowerMac G5

2GB Kit – $109

Mac Pro (2006 – 2008) / Mac Pro (2009 – 2010)
8GB Kit – $349 / 8GB Kit – $199

PC Desktops and Notebooks
Please call or e-mail with make & model to confirm pricing.

  *Prices include installation.  Sales tax not included.  To verify your upgrade eligibility, please call or e-mail with your model and serial number. 

 Offer expires December 31, 2011.

MacBook 2GHz – $729

November 14th, 2011

Aluminum MacBook 13″ 2GHz Core 2 Duo – $729

  • 2GB RAM
  • 160GB Hard Drive
  • Superdrive
  • Airport & Bluetooth
  • OS 10.6.8
  • Power Adapter
  • 30 Day Warranty

Chattanooga’s *Only* Apple Premium Service Provider

November 14th, 2011
Apple has named Desktop Solutions Chattanooga’s only Premium Service Provider! 

Only a select few Apple Authorized Service Providers receive Premium Service Provider recognition from Apple.  According to Apple, “Premium Service Provider locations have demonstrated a commitment to premium service and technical excellence during the first half of 2011.”  We want to thank our customers because we could not have earned this distinction without you!!

Holiday Hours

November 14th, 2011

Desktop Solutions will be closed Thursday, November 24th & Friday, November 25th for the Thanksgiving holiday.

For Christmas and New Year’s, we will be closed Friday, December 23rd, Monday, December 26th and Monday, January 2nd.

Fall Computer Clean Up!

September 7th, 2011

Fall Cleaning Extravaganza!

Have you heard?  Fall cleaning is the new spring cleaning – so why not let us take care of fall cleaning on your Mac or PC?

Nuts & Bolts – $39 (A $70 Value)

  • Preliminary analysis of computer, including hardware and software.
  • Maintenance, upgrade and repair recommendations based on this analysis.
  • Run hardware diagnostic.
  • Install software updates for operating system.
  • Run virus scan and install virus protection if necessary.
  • Repair directory errors if applicable.
  • External cleaning including screen (if applicable) and casing.

 

Fine Tuning – $69 (A $105 Value)

  • Everything from $39 Special
  • Optimize hard drive.
  • Spyware/Malware scan.
  • Install software updates for applications.
  • Internal cleaning of dust and debris.
  • Clear caches.

 

The Works – $99 (A $140 Value)

  • Everything from $39 Special & $69 Special.
  • Start-up optimization.
  • Browser optimization.
  • Optical drive cleaning.
  • New thermal compound to improve system cooling.
  • Complete hard drive scan.
  • Keyboard and mouse/track pad cleaning.

 

Add-On Service: Drive back up, format & reload for $45.

And for those who would like regularly scheduled maintenance, we offer our Bundle It packages.  This is a new service from Desktop Solutions and a limited time offer.  Lock in your maintenance deal now!

Bundle It – $195 (A $280 Value)

To be performed 4 times a year.  * Services done twice annually.

  • Preliminary analysis of computer, including all hardware and software.  Checking for any issues.
  • Maintenance, upgrade and repair recommendations based on this analysis.
  • Run hardware diagnostic.
  • Run virus and malware scans as needed.
  • Perform software updates for OS and applications.
  • Internal and external cleaning.
  • Optical drive cleaning.
  • Clear caches.
  • Start-up optimization.
  • Repair directory errors if applicable.
  • *Optimize hard drive.
  • *New thermal compound to improve system cooling.
  • *Complete hard drive scan.
  • *Keyboard and mouse/track pad cleaning.

 

Bundle It On Site – $595 (A $720 Value)

  • Everything from $195 Annual Maintenance.
  • Good towards multiple computers.
  • Up to 2 hours of on-site care, 4 times per year.
  • Can be customized to fit your needs.

Spring Cleaning Offers Expire October 31, 2011.

Roger’s Favorite Non-Apple Apps!

July 29th, 2011

Five Favorite Non Apple Applications:

1) SnapMail: Great for a small to medium size office environment. We use SnapMail to quickly send each other alerts, questions, reminders, and you can even attach a file. http://www.glassbead.com/snapmail/

2) FileMaker Pro: This is a great Mac & Windows friendly database program. Great for keeping your customer database. Works well either from one shared database or they have a full server version as well. http://www.filemaker.com/products/filemaker-pro/

3) QuickBooks 2011(Mac): Intuit finally seems to include most everything a business needs and run from a Mac! In the past, the Windows version was so much better than the Mac version that most business continued using the Windows version even when the rest of their office were Mac workstations. This latest version includes multi-user capability! http://quickbooks.intuit.com/mac/

4) Toast Titanium: If you have the need to frequently burn CDs, DVDs, or even Blu-ray… you need Toast Titanium. Even just occasionally burning using Apple’s built-in disc burning software, you will soon realize how slow and frustrating it can be. http://www.roxio.com/enu/products/toast/titanium/overview.html

5) Mail Forward: Have you accumulated several email accounts over the years? Tired of jumping from webmail to webmail to keep up with them all? Mail forward can basically forward all these emails to just one email address of your choosing! http://www.sspi-software.com/mailfwd_macx.html

Let us know what your favorites are!

-roger

Back to School Savings on RAM Upgrades

July 13th, 2011

Back to School Savings on RAM Upgrades!

Get your computer running faster and more efficient for the school year.

 

Unibody MacBook and MacBook Pro or iMac and Mac Mini (2008-2011)

  • 4GB Kit – $89 or 8GB Kit – $149

MacBook, Aluminum MacBook Pro and iMac or Mac Mac Mini (Intel, 2006-2008)

  • 2GB Kit – $89 or 4GB Kit – $139

iMac G5 or PowerMac G5

  • 2GB Kit $119

Mac Pro (2006-2008)/ Mac Pro (2009-2010)

  • 8GB Kit $349/ 8GB Kit $229

PC Desktops and Notebooks (And All Other Mac Models)

  • Call with Make and Model for Pricing

*Prices include installation.  Sales tax not included.

To verify your upgrade eligibility, please call 423-553-0810 or e-mail Info@MacAndPcSolutions.com with your model and serial number available.

Offer expires August 31, 2011.

Macs for Sale!

July 6th, 2011

Check out our new sale table!

iMac G5 1.6GHz – $339

  • 1GB RAM
  • 160GB Hard Drive
  • Superdrive
  • OS 10.5.8
  • Power Cord
  • 30 Day Warranty
  • Options:  Airport Extreme Wireless Card $29, Keyboard & Mouse – $39

MacBook 1.83GHz – $499

  • 2GB RAM
  • 100GB Hard Drive
  • Combo Drive
  • Airport Wireless
  • OS 10.6.7
  • Power Adapter
  • 30 Day Warranty

VPR-Matrix PC Tower – $89

  • Pentium 4 – 2.66GHz
  • 1GB RAM
  • 120GB Hard Drive
  • DVD RW DL Drive
  • Windows XP Home
  • Options:  17″ Monitor $10, Keyboard & Mouse – $25
  • 30 Day Warranty

Stop by our office, call 423-553-0810 or e-mail Info@MacAndPcSolutions for more information.

Move at Gigabit Speed!

June 8th, 2011

Many home and business networks installed in the past 15 years were limited to 10BaseT and then eventually the “Fast Ethernet” 100BaseT and the 10/100 network(operating at both speeds) became the standard for years. However, in the past few years you probably have heard or seen the term “Gigabit” and what that means, really, is 1000BaseT. Now consider that if you are moving large files between computer’s and you are limited to the 100BaseT network, you will be moving files up to 100mps(megabits per second). Even the fastest wireless, 802.11n tops out at around 300mps – and much less if you are competing with others for your wireless bandwith. So, if speed is of importance, you may consider upgrading your network to gigabit and start moving files at up to 1000mps! Desktop Solutions would be glad to assist you with this upgrade.

-roger